Student Services

As a family run College, with a dedicated and experienced staff base we place client care at the heart of our philosophy.

It is our aim to know and meet the needs of each student that comes to MLS. To that end we offer a range of services that will assist in providing you with a wonderful stay, not only at MLS but also in the UK.

Most information you need to know is recorded in our student handbooks (please click this link to access the main Student Handbook). The handbooks contains important information about your study at MLS including details on our courses, services and what our expectations of you are during your study.

Some important elements of our service are highlighted below.
 

Reporting and Assessment

MLS offers a full reporting and assessment service.

You or your sponsor may request weekly or monthly progress reports, depending on your course duration, which will include details of your language level.

Sample reports are available on request.

Assessment is an integral part of any programme at MLS and we will assess your progress throughout and at the end of your programme.  A summative report is available if you or your company require, which will indicate your achieved language level and (if relevant) certificate / diploma credit successes upon departure from MLS.

Tutorials

Throughout your time at MLS you will receive the support not only of your teachers and the client services staff but also a tutor.  Your tutor will meet with you at least once a term to discuss your academic progress and will be available throughout your course to provide guidance in your studies.

Language Laboratory

As a full time MLS student, you will have access to MLS’ state of the art Sanako Language Laboratory.  This is a digital learning centre giving you superb independent learning opportunities using the wide range of digital resources on offer at MLS.  Each afternoon a senior MLS teacher will be available to assist you in using the digital equipment and also to offer further advice and guidance with your language learning.

Additional training

Throughout the year, MLS offers free further language training to its students – events such as conversation clubs, film clubs, writing support sessions, pronunciation classes.  You will need to keep an eye on our notice boards to find out what is happening each week.

University Counselling

MLS has offered University pathway courses and placement services for over twenty years.  We have strong relationships with many UK Universities and our University counsellors will be pleased to assist you in finding a place at UK University.  Please see our University pathways pages for more details.

 

Student Safeguarding

Extract from the MLS full Safeguarding Policy Statement, which is available on request:
 
At MLS our prime responsibility is the welfare and well-being of all the students in our care. It is the policy of this College to provide a secure and safe environment, enabling each person to experience a full and productive study experience with us.
 
All members of staff who come into contact with our students have a duty to safeguard and promote the welfare of all and in particular regard to those under the age of 18 and adults who may be vulnerable.  All international students, for whom English is a second language, and who are living in an unfamiliar culture, may at times be exposed to situations where they are vulnerable.  We ensure that all our staff are familiar with and follow procedures for promoting and safeguarding the welfare of all of our students.  All staff have induction training which includes child protection policies and procedures.  Our staff are aware of possible signs and symptoms of people at risk and are provided with guidance on this.
 
Every member of staff should recognise that safeguarding students and staff against radicalisation and extremism is no different to safeguarding them against any other vulnerability in today’s society. This requirement to do so is detailed in the Counter Terrorism and Security Act 2015. College staff and homestay providers are particularly important as they are in a position to identify concerns early and provide help for vulnerable students or colleagues, to prevent concerns from escalating.
 
At MLS we expect that all students, staff and other stakeholders respect the Core British values, including:
(i) democracy
(ii) the rule of law
(iii) individual liberty
(iv) respectful tolerance of different faiths or beliefs.