Professional Development Short-Course for International Business Leadership


Protocols of Meetings

Effective communication is at the heart of successful performance management, and the leading of meetings, with both individuals and groups, is an essential feature of organisational harmony.

This short course can be tailored to suit delegates needs, from beginner to expert level, and could, subject to an agreed assessment plan, provide specific credit points for modules within the units of study that make up full-time
programmes, should further study be undertaken at a later date.

The following is a list of topics that might be included in an organisation's international business leadership programme, as delegates develop their knowledge, skills and language proficiency in their continued professional
development to manage and influence others in meetings by recognising both formal and informal protocols.


• Business Communications for effective business meetings

• Understanding the purpose of the meeting

• Identifying who should attend the meeting

• The role of the Chair and successful Chair qualities

• Planning time effectively

• Setting an Agenda

• Encouraging discussion and controlling timings

• Summarising and implementing action plans

• Producing and circulating the “minutes” of the meeting



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