Professional Development Short-Course for International Business Leadership


Problem-Solving & Decision-Making

Does your organisation have problems? Or are they opportunities to show how creatively you can provide solutions? Do your colleagues suffer from analysis paralysis? Are you the pragmatic leader who is willing to risk taking a decision? Effective problem-solving and decision-making skills are essential competencies of successful managers, as they lead their businesses into the second decade of the 21st century.

This short course can be tailored to suit delegates needs, from beginner to expert level, and can also, subject to an agreed assessment plan, provide specific credit points for modules within the units of study that make up full-time programmes, when further study is undertaken at a later date.

The following is a list of topics that might be included in an organisation's international business leadership programme, as delegates develop their knowledge, skills and language proficiency so as to be able to manage effectively by solving problems, and taking decisive action.

• Business Communications for effective problem-solving and decision-making

• It’s all in the mind – problem or opportunity?

• Creative thinking

• Using the head and the heart – rational and intuitive approaches

• Recognising the current position – what is the problem? What are the symptoms? What could be the causes?

• Assessing the risk linked to possible decisions – potential problem analysis

• Styles of leadership and decision-making

•Techniques for decision-making with teams

• Brainstorming

• Mind-mapping

• Metaphorical thinking


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