Terms & Conditions
1. Rules and Regulations: All students enrolled with MLS are subject to the rules and regulations governing the College from time to time.
2. Arrivals and Departures: All accommodation is booked from the Sunday prior to the course commencement date until the Saturday morning after the course end date, unless otherwise stated. A partial week may be counted as one week's accommodation charges.
3. Late arrivals and absences: If you commence your course late or are absent during your course for any reason including holidays, exams or excursionsoutside of your scheduled programme no refund will be made and such periods of absence cannot be made up by extension of your course.
4. Public Holidays: MLS does not normally hold classes on Public Holidays and the College is closed on these days. All published course dates commence on a Monday. If, for example, the Monday is a public holiday the start date will fall on a Tuesday. No compensation is payable for courses not held on public holidays.
5. Course Changes: Students may request to change course once at MLS. A minimum of two weeks notice is required for any such change. Any such request will be at the discretion of the Directors. Change of tuition may incur additional charges and students should consult with MLS at the time of request. Any change of tuition resulting in a reduction in lessons will be treated as a termination and rebooking and will be subject to the standard terms and conditions applicable to terminations. Change of homestay accommodation on request will incur an administrative charge of £40.00.
6. Duration of Lessons: All lessons are of 45 minutes duration. Courses run from Monday to Friday and lessons are mornings and afternoons.
7. Substitution: A number of MLS courses have a minimum language entry level and it is the student's responsibility to ensure they meet the level stated in any MLS current publication. If, after the placement test, a student is found to be at a level which is not appropriate for their booked course, then MLS reserves the right to place the student in an appropriate class. An alternative study plan will be discussed with the student. If students wish to confirm their language level prior to course booking they can sit either the MLS entry test language assessment or a recognised English Language examination. Students who do not have the ability to follow any MLS course may be required to terminate their course with MLS. MLS reserves the right to cancel courses at short notice owing to insufficient enrolments.
8. Tuition fees and charges: MLS reserves the right to alter its prices due to tax increases, government actions or events beyond the control of MLS.
9. Books and Materials: All books and learning materials will be made available to students during their course and are included within the enrolment fee. Certain specialised courses require the purchase of books and this will incur an additional charge which will be shown on the invoice and payable prior to course commencement.
10. Expulsion/suspension: Any student who commits a criminal offence or violates the College's rules, regulations and policies, has an unacceptable attendance record or fails to pay any amount due to MLS to undertake the course may be expelled or suspended. No refund will be given and the immigration authorities will be informed.
11. Liability: MLS, its directors, officers, employees and agents are not liable for damages to students or goods except to the extent allowed by UK law.
12. Force Majeure: It is a condition precedent of the agreement/contract between students and MLS or its representatives that neither MLS nor its representatives are liable in cases where MLS is unable to fulfil any services for which they are contractually bound because of labour disputes or other reasons which are beyond their control.
13. Accommodation: MLS acts strictly in the capacity of an agent in arranging and providing accommodation for students. Students are required to adhere to the code of conduct for homestay accommodation (available from MLS on request). Cancellation or changes in accommodation requires one full week's written notice to the Accommodation Officer or one week's charges in lieu of notice.
14. Student Visa Requirements: Students holding visas for their stay in the UK must comply with the following:
- Provide MLS with a current UK residential address and telephone number at all times.
- Maintain satisfactory academic progress and attend a minimum of 80% of their course.
Students who fail to attend for their enrolment or with less than 80% attendance may be reported to the UK Immigration Authorities. Information collected by MLS which personally identifies a student and information regarding a student's course progress may be shared with the British Government, designated authorities, students' parents and MLS staff and representatives. This may include personal and contact details, course enrolment details and changes and circumstances of any suspected breach by the student of any visa condition.
TERMINOLOGY
1. Refund Policy: Refund will be made by MLS via the MLS representative/agent to whom the fees were originally paid or to the student's bank account in the same country and currency in which the fees were originally paid. All refunds will be made within 21 days of written notification. In the event of MLS cancelling or terminating a course a full refund of all unused fees will be made.
2. Cancellation Policy: "Cancellation" refers to the period up to the start date of the first course you are attending. A full refund of all fees paid will be made in the event of a visa rejection, on receipt of written notification and proof of visa rejection in the form of a bona fide visa refusal issued by the relevant British Government embassy or consulate prior to arrival subject to a deduction of GBP90.00 to cover charges. In all other cases any utilised service charges will be deducted in addition to the cancellation charge.
3. Termination Policy: "Termination" means stopping or leaving all or part of the course or courses booked including extensions once the first course has commenced. In all cases any refund of tuition fees is at the discretion of the Directors of MLS. In the case of a bona fide reason for terminating any such course and such reason being acceptable to the Directors then a refund or course credit may be given to complete the course at a later date. In the event of a refund and in determining the number of weeks completed a partial week will be counted as a whole week provided the student was present at least one day during the scheduled week. Used weeks of discounted tuition packages will be charged at the full brochure weekly rate when any refund is calculated.In all cases additional service charges (e.g. airport transfers, courier fees, enrolment fees and book charges) are non-refundable and in all cases written notification must be given to a Director or the Director of Studies. Tuition fees are not transferable to other students.
4. Accommodation: Students must give one week'snotice in writing to the Accommodation Officer.A refund will be made of 100% of the unusedaccommodation charges less notice period. These Terms and Conditions may differ in accordance with any changes in the policy of MLS from time to time. You will be notified at the time of booking of any such amendments. Any dispute,claim or other matter arising in respect thereof will be subject to the current laws of the United Kingdom